Public Relations & Communications
Communication, Detail-oriented, Initiative skills
About this Role
You will be required to contact potential customers, answer questions about services and/or the company, ask questions to understand customer requirements, direct prospects to the Business Development team, receive potential prospect details and enter and update customer information in the database. You will also need to conduct market/client research, generate leads/phone calls, comply with CARMA policies and procedures and support their mission and vision.
Up to 1 year of experience as telesales representative or other sales/customer service role is preferred
High School Diploma
Communication: Very good command of English and Arabic
Accountability and Ownership
Attention to Detail
Good knowledge of relevant computer programs and telephone systems
1. Showcase your interest in the business development and emphasize your passion for key functions such as research, planning, monitoring and maintaining relationships. Talk in detail about any certifications/courses you may have undertaken relating to stakeholder analysis, problem solving, and/or researching.
2. Mention any prior internship experience in collaborating with large teams or knowledge in customer service representation in your CV, cover letter and emails; it can really strengthen your profile.
3. Be sure to mention characteristics of dedication, courage, intellectual curiosity, passion and compassion, in your CV, as these are core competencies CARMA is looking for in candidates.